Tag Archives: manual review process

Manual Review Best Practices:
Get More Data for a More Informed Decision

Thus far, our Best Practices Series has discussed how you can use the data provided by the minFraud service for better decision making during manual review.

But actionable data from minFraud starts with the inputs you include with each query.

The minFraud service requires that each query include the IP address associated with the transaction at a minimum; as best practices, MaxMind recommends you send as many data points as possible.

The more data points you provide, the better the riskScore and the more information you make available to your fraud analysts as part of the manual review process. Continue reading

Manual Review Best Practices: What’s the Value of Assessing IP Address Risk?

In this blog post, we continue our discussion of best practices for manual review. Today’s topic is assessing IP address risk.

A fraudster (or indeed, anyone) placing an order on a website uses a device (computer, mobile phone or tablet) and this device is associated with an IP address.

In our last blog post, we discussed how the physical location of the IP address can be matched against other location information to see if anything looks suspicious. For example, it’s best to closely scrutinize orders where the location of an IP address is in one country and the billing address in another.

Fraudsters recognize the power of geolocation in identifying fraud, so they act to hide their actual IP address and, by extension, their geographic location. The best way for them to take cover is to connect to the Internet using a proxy server. Popular hiding places include open proxies, hosting providers and VPNs. Continue reading

MaxMind Speaking at MRC. March 24, 2015 – Mark Your Calendar!

MRC_Vegas_15(Logo) (1)

MaxMind, the industry-leading provider of IP intelligence and online fraud detection tools, has been invited to present at the 2015 Merchant Risk Council (MRC) eCommerce Payments & Risk Conference in Las Vegas. Our co-presenters will include two of the world’s most prominent eCommerce companies: Orbitz, a leader in the online travel industry, and Western Union, a global money transfer giant. MRC’s own Global Director of Programs and Marketing will bring his extensive industry experience to the presentation as well. Whitepages Pro, one of the major providers of contact information in North America, will moderate our lively presentation.

cropped-cropped-maxmind_logo.png   Western Union  Orbitz  White Pages Pro

Manual Review Best Practices
Learnings from Peak Buying Times in 2014

We invite you to attend this panel discussion to learn more about best practices for preparing for, executing and evaluating your manual review processes. You’ll benefit by hearing specific examples of unique situations and fraud trends that caused online merchants to alter their tools or procedures. You’ll also have the chance to review some questionable transactions and engage in discussion about whether to approve or reject them.

Mark Your Calendar!
March 24, 2015
1:30 p.m. – 2:15 p.m. PT
Aria Resort, Las Vegas

We hope to see you at the Presentation or just stop by booth #422 and say, “Hello!”

Contact us today at mrc@maxmind.com to schedule a meeting during the event. We look forward to seeing you at MRC’s 2015 eCommerce Payments & Risk Conference – the largest professional development and networking event for eCommerce payments and fraud professionals in the Americas.